Logistics

Logistics is a multifunctional program created to implement control over all the working stages of a courier delivery service.

Logistics consists of two applications: web and mobile one. Web application is intended to be used by an operator. The web part is developed to manage working processes such as orders creation and distribution between units, routes planning and optimization, as well as monitoring and coordination of orders delivery. Mobile application is intended to be used by couriers. It is available on both smartphones and tablets (Android, iOS). The mobile part is developed to inform a courier on job details: orders attached, their sequence, and optimized delivery routes. Moreover, using the mobile application a courier notifies an operator on a progress of orders delivery (confirmation/rejection), leaves comments regarding it, attaches photos, and uses chat to communicate with an operator.

 

Access Rights

To work with orders, it is necessary to possess the following access rights towards a resource:
- 'View orders' — to view the orders;
- 'Create, edit, and delete orders' — to create, edit and delete the orders;
- ‘Create, edit, and delete drivers’ — to allow the driver receive push-notifications.

To work with orders, you must have the following rights towards the units:
- 'View item and its basic properties' — to display the unit on the map and in the lists;
- 'Query reports or messages' — to display tracks and query reports;
- 'Use unit in jobs, notifications, routes, retranslators' — to display the unit in the list when you distribute orders and change units on the route.
Attention! If one of the last two access rights is missing, the unit becomes unavailable for use in the application.

For the correct operation of the application, the following access rights must be activated in user properties:
- ‘Can create items’ — to create orders (the 'New order' and 'Import orders' tabs are inactive);
- ‘Can send SMS’ — to edit the phone number in orders and choose the phone in the settings and orders. Moreover, if this right is not available, the field for SMS text entry is inactive;
- ‘Can change settings’ — to edit the settings.

Required Services

The application needs 'Orders' service to be activated.

Correct Work of the Application

For the data to be correctly passed from the web application to mobile one, it is necessary to create drivers, warehouses, and orders in the same resource. To do so, create a driver in the monitoring system and in the web application's settings on 'General' tab choose a resource of the driver created.

Measurement System

A measurement system applied depends on user settings.

Web Interface

Interface of the web application is divided into 2 panels: navigation menu (on the left) and working area (on the right).

In the working area of the main page there is the Dashboard, which presents summary information and helps to quickly jump to the required tab. Dashboard consists of four sections: Orders, Routes, Reports and Chat.

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